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Disclosures / Agreements / Advantages
Dealership - MBA Performance Group Advantages
- No long-term contracts: our Ford and MIXED dealerships continue to do business with us because they want to.
- We have designed our Service & Parts Manager Performance Groups to encompass all size dealerships for comparison purposes (our reason for average per month statistics and data).
- We have in-house processing and data management; we NEVER send or share your information with a vendor or other Performance Group members.
- The attending member/dealership understands that their fixed operations financial information will be disclosed to MBA Dealer Services, LLC.
- The attending member/dealership agrees to submit their actual financial statement pages for fixed operations or iExam reports for the rolling 12-month period requested for the group's financial composite.
- Our meeting composite compares your service and parts numbers to NADA's industry data benchmarks.
- Our Performance Group members benefit from the overview of both Service and Parts Department financial data by comparing their dealership numbers against YOY, rates-of-change, Group averages, all Performance Group averages, and best-in-class dealers.
- Access to online resources and reports that allow members to dig deeper into their fixed operations data.
- All members/dealerships join for no less than 12-months (2 meetings, spring & fall)
- Membership fees for the rolling 12-month period are due and payable upon enrollment or no less than three weeks before the meeting date.
- The dealership is responsible for membership fees and all member travel expenses.
- Dealers, General Managers, CFOs, Controllers, and Office Managers may attend at a significant discount without registering for two consecutive sessions.
- Please contact Jen Short at Jen@MBADealerServices.com or Mark Beaton at MBeaton@MBADealerServices.com.
Members - MBA Performance Group Advantages
- All our meetings are in-person. Members choose where they wish to attend.
- Our Moderator will lead your Performance Group and provide a professional analysis of the membership department's financial performance, expert advice, and industry knowledge.
- Access to various fixed operations, PG ideas, and best practices.
- Discussions of other Service and Parts Best Practices are needed to generate solutions that members can return to their dealerships for future implementation.
- Performance Group Members may attend any meeting anywhere they choose; of course, we hope they stay with the Performance Group they initially enrolled with. However, it is nice to travel to different conferences.
- When two managers initially register from the same dealership, one may switch out in the fall meeting or the following spring meeting with someone from the same dealership.
- Your Moderator is available online, by appointment, to review your department's financials, processes, ideas, or anything you wish to discuss without charge as part of your Ford and MIXED Performance Group membership (must be a member in good standing).
- Many of our Performance Groups meet at destination locations and bring their spouses, significant others, and families.
- Although it is not required, you should attend with your counterpart; for Service Managers/Directors, please bring your Parts Managers/Directors; for Parts Managers/Directors, please bring your Service Managers/Directors.
- You may also invite your dealer, General Manager*, CFO*, Controller*, Office Manager*, Assistant Service Manager, Assistant Parts Manager, Service Advisor, and Parts Advisor.
- Proper attire is required for both days of our meetings. Unless otherwise announced, casual is our code. Ties and sport coats are NOT required.
- We encourage all dealership members to bring a "Best Practice" to all our spring meetings only to formally present the idea to their group in our "Best Practice Session." One idea per store is requested. Entry fees are the responsibility of the presenting manager(s). Please see your Moderator for details.
*Those listed receive a significant discount without registering for two consecutive meetings.